Staff was very easy to deal with. We had an issue with the first room which got resolved immediately by the receptionist Lilly. Very friendly and helpful. The bed was very comfortable and the room had a huge bedroom. Complimentary Water and coffee in the room.
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Dominik
marzo 2023
The hotel staff was friendly and helpful. The location is optimal for partying and enjoying the nightlife.
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Philip
agosto 2023
They properly is located heart of the Miami south beach and reception to all other people except velvet parking guy, all are really friendly and try to address all what we need for their level best. They provide Beaches towels and discount prices for few other restaurants for foods. Meals are bit expensive the restaurant attached to it but it good quality one. They provide beach chairs too. But those are just a basic chair and you can’t pull your legs and sleep and you have to carry those chairs from hotel all the way to beach which is a pain. They would have purchased few of beach chairs and provide token. (Renting Beach chairs would be $20 per item at the beach) Room is really nice and comfortable and 2 min walk to beach. There is a ice cream shop over there and you might want to tryouts.
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Dasan
giugno 2022
Great beachfront location - though we had a room in the 'newer' part facing a street, Beach was just a few yards away. The Ocean Side front to the hotel (like all along the no-car road) had a good open air eating / drinking area. Great for watching the mass of humanity go by!
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Taffylewis
novembre 2021
The staff are incredible and made our stay so comfortable. They constantly offered us fresh water, new beach towels and tips on restaurants. We used the free bikes but remember to take your own locks as theft is common and you will be charged 1000 if lost. The bathroom was big and clean. The carpets are a bit musty but not bad. Breakfast was great!!
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Julien
agosto 2023
Fantastic central location art deco hotel with great restaurant downstairs. The staff were very efficient and friendly. Beach chairs , towels and bikes available - included in the resort fee.
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Susan
novembre 2022
We stayed twice on our trip. First time our room was towards the back of the hotel overlooking the back of the restaurant and where the staff sorted dishes. It was noisy into the early hours. We returned a week later after travelling elsewhere in the USA and had a "sea view" room. This is a bit misleading as unless you are up really high, the trees between the hotel and the sea are high and dense. We had a slither of a view of the sea which was fine. The room with the "sea view" was much better than the room at the back. The rooms were a good size, lovely bed linen and towels. Bonus for us was having a fridge and access to an ice machine. Amazing place to stay along South Beach (we are a bit old for the nightlife) but loved the vibe in the area.
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Terri
agosto 2023
Lili and Kai were GREAT. Super friendly, super helpful, and accommodating. They get 10/10. Free water bottles for guests, free beach towels, free pool towels. There is also a list they give you of stores nearby that give you a discount for being a hotel guest. The restaurant, Havana 1957, has great music and a great vibe. Oh, and the lobby smells amazing!!
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Stella
luglio 2023
The location of the hotel is awesome, just amid Ocean Drive and lot of restaurants, an amazing spot where to start your travel around Miami Beach. Services are good and the staff is welcoming and available to any request. Check-in and check-out time are very comfortable and allows you to enjoy the vacation from the very first to the last day and hour. Coffee quality and taste is definitely amazing in the room (word of an italian traveler). The pool area is very nice and small, and you can enjoy a bath or a chilling time, just two steps away from your room. The beach is just across the the Park and the hotel provides both towels and beach chairs: a service that is totally useful and comfortable. Overall the quality of the hotel is medium-high, with renewed places and very nice rooms. At the ground floor is located the cuban restaurant "Havana 1957", which is perfect to enjoy a huge and wonderful meal with even some discount. The only negative note is the presence of open discos and restaurants that could result uncomfortable for some guests (for me it was definitely good to feel parties all around). However, we are talking about Miami Beach...enjoy the life then!!!
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Perry
luglio 2023
The location is great and the entrance is quite impressive via the Havana bar. The room is big,the bed is comfy, the ac works well , the shower is pretty cool water falling from the top and a good selection of products . There is free water every day - huge plus . Beach towels. There are beach chairs also - we didn't know until last day 😕
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Anca
giugno 2023